Week 1 – Effective questions

1. Structured thinking involves which of the following processes? Select all that apply.

Answers

·        Revealing gaps and opportunities

·        Recognizing the current problem or situation

·        Organizing available information

·        Asking SMART questions

2. A data analyst creates data visualizations and a slideshow. Which phase of the data analysis process does this describe?

Answers

·        Prepare

·        Act

·        Share

·        Process

Explanation: During the phase of the data analysis process known as "Communicate Results," it is common practice to create data visualizations as well as a slideshow. The next phase, which comes after examining and evaluating the data, is to effectively convey the results to the various stakeholders. During this stage, you could develop visualizations, give presentations, or write reports in order to communicate your findings and suggestions.

3. A recycling center that sponsors a podcast about saving the environment is an example of what strategy?

Answers

·        Defining the problem to be solved

·        Making recommendations

·        Staying on budget

·        Trying to reach a target audience

Explanation: That seems like a fantastic illustration of a Cause-Related Marketing approach that might be implemented. The recycle center is linking itself with a cause (environmental conservation) to strengthen its brand image and demonstrate that it is committed to social responsibility by sponsoring a podcast about preserving the environment. The podcast is about protecting the environment via recycling. It is a manner of conveying the message that "We're not just a business; we care about the environment, too."

4. A data analyst is working for a local power company. Recently, many new apartments have been built in the community, so the company wants to determine how much electricity it needs to produce for the new residents in the future. A data analyst uses data to help the company make a more informed forecast. This is an example of which problem type?

Answers

·        Spotting something unusual

·        Discovering connections

·        Making predictions

·        Identifying themes

Explanation: The field of Predictive Modeling is the appropriate one to apply to this situation. The data analyst is making a prediction or projection about the future power requirements of the new tenants who will be moving into the recently constructed flats by analyzing previous data and potentially other pertinent criteria. It is a preventative method for estimating future demand that is based on patterns and trends seen in the data that is already accessible.

5. Describe the key difference between the problem types of categorizing things and identifying themes.

Answers

·        Categorizing things involves determining how items are different from each other. Identifying themes brings different items back together in a single group.

·        Categorizing things involves assigning grades to items. Identifying themes involves creating new classifications for items.

·        Categorizing things involves taking inventory of items. Identifying themes deals with creating labels for items.

·        Categorizing things involves assigning items to categories. Identifying themes takes those categories a step further, grouping them into broader themes.

Explanation: The process of putting things into predetermined groups or classes based on common qualities or criteria is what we mean when we talk about "categorizing" things. It's a methodical approach of classifying things, in which every object is sorted into one of many categories.

Finding themes, on the other hand, entails finding repeating patterns, thoughts, or ideas that emerge from the data. This may be done by comparing the two sets of information. It's a procedure with greater room for interpretation, and the goal is to unearth underlying ideas or subjects that weren't necessarily planned out in advance.

To summarize, classifying entails dividing things into categories that have already been established, but recognizing themes entails finding patterns or ideas that may not have been established beforehand.

6. Which of the following examples are leading questions? Select all that apply.

Answers

·        What do you enjoy most about our service?

·        How did you learn about our company?

·        In what ways did our product meet your needs?

·        How satisfied were you with our customer representative?

7. The question, “Why don’t our employees complete their timesheets each Friday by noon?” is not action-oriented. Which of the following questions are action-oriented and more likely to lead to change? Select all that apply.

Answers

·        What functionalities would make our timesheet web page more user-friendly?

·        What features could we add to our calendar app as a weekly timesheet reminder to employees?

·        How could we simplify the time-keeping process for our employees?

·        Why don’t employees prioritize filling out their timesheets by noon on Fridays?

8. On a customer service questionnaire, a data analyst asks, “If you could contact our customer service department via chat, how much valuable time would that save you?” Why is this question unfair?

Answers

·        It is closed-ended

·        It uses slang words that not everyone can understand

·        It is vague

·        It makes assumptions

Explanation: It's possible that this question is unfair since it presupposes a favorable answer and the advantages that people believe they would get from having a chat option. It is leading in nature, which may influence respondents to focus on the benefits of saving time rather than offering feedback that is objective. The language gives the impression that selecting the chat option will in fact save the respondent precious time; however, this may not be the case for all of the respondents.

Shuffle Q/A 1

9. Organizing available information and revealing gaps and opportunities are part of what process?

Answer

·        Identifying connections between two or more things

·        Categorizing things

·        Using structured thinking

·        Applying the SMART methodology

Explanation: The procedure that you're describing often falls within the purview of Information Analysis. A systematic analysis of the data is carried out whenever there is an organization of the available information, the identification of patterns, and the revealing of gaps or possibilities. This makes it easier to make choices based on accurate information, gain new insights, and identify opportunities for development or innovation.

10. The share phase of the data analysis process typically involves which of the following activities? Select all that apply.

Answer

·        Summarizing results using data visualizations

·        Communicating findings

·        Creating a slideshow to present to stakeholders

·        Putting analysis into action to solve a problem

11. A company wants to make more informed decisions regarding next year’s business strategy. An analyst uses data to help identify how things will likely work out in the future. This is an example of which problem type?

Answer

·        Making predictions

·        Spotting something unusual

·        Identifying themes

·        Discovering connections

Explanation: The field of Predictive Analytics is the appropriate one to apply to this situation. The analyst is making predictions about future outcomes by utilizing data to do so, primarily for the purpose of assisting the organization in making better informed choices about the business plan for the next year. Utilizing statistical algorithms and historical data to make predictions about future patterns of behavior, events, or trends is what predictive analytics is all about.

12. Fill in the blank: Categorizing things involves assigning items to categories, whereas _____ takes those categories a step further, grouping them into broader classifications.

Answer

·        Making predictions

·        Finding patterns

·        Discovering connections

·        Identifying themes

Explanation: The Hierarchical Classification expands upon these categories by placing them under a more general heading than they were before under. There is a systematic and ordered hierarchy in hierarchical classification, which enables a more deep and nuanced categorization of things into subcategories and bigger groups. Hierarchical classification is also known as a tree classification.

13. Questions that make assumptions often involve concepts that are formed without evidence. An example of this is an idea that is accepted as true without proof.

Answer

·        True

·        False

Explanation: Without a doubt! You are referring to the notion known as "conception." When questions contain assumptions, they often incorporate preconceived beliefs or ideas that are accepted as true without any real evidence or proof. This may be confusing since assumptions are not the same thing as proof. When engaging in critical thinking and analysis, it is essential to be aware of these assumptions in order to guarantee an approach that is more objective and evidence-based.

14. A garden center wants to attract more customers. A data analyst in the marketing department suggests advertising in popular landscaping magazines. This is an example of what practice?

Answer

·        Reaching your target audience

·        Collecting customer information

·        Monitoring social media feedback

·        Developing a data analytics case study

Explanation: One example of a marketing strategy is shown here. The data analyst is recommending a certain strategy, which is placing advertisements in well-known landscaping periodicals, as a means of achieving the overarching objective of bringing in a greater number of clients to the garden shop. It's a real-world example of the strategy of making judgments on how to successfully sell and promote a company based on the data and insights gleaned from that strategy.

15. Categorizing things involves assigning items to categories. Identifying themes takes those categories a step further, grouping them into broader themes or classifications.

Answer

·        True

·        False

Explanation: To the point! You have it just correct. finding themes requires taking objects that have been previously categorized and arranging them into wider themes or classifications. Categorizing includes putting things into particular groups or classes, whereas finding themes requires taking those categories and structuring them. It is a method for discovering recurring themes or overarching ideas among the things that have been sorted. Excellently expressed!

16. Which of the following examples are closed-ended questions? Select all that apply.

Answer

·        Is math your favorite subject?

·        What grade did you get on the math test?

·        How old are you?

·        What are your thoughts about math?

17. The question, “How could we improve our website to simplify the returns process for our online customers?” is action-oriented.

Answer

·        True

·        False

Explanation: Indeed, that is the case! This question is action-oriented since it seeks concrete methods to enhance the website and simplify the returns process. Specifically, the question focuses on ways to improve the website. It requests that responders submit recommendations and insights that can be put into action.

18. Which of the following questions make assumptions? Select all that apply.

Answer

·        Keeping employees engaged is important, isn’t it?

·        Wouldn’t you agree that product A is better than product B?

·        Did you get through to customer service?

·        It must be frustrating waiting on hold for so long, right?

Shuffle Q/A 2

19. Structured thinking involves recognizing the current problem or situation you’re facing and identifying your options.

Answer

·        True

·        False

20. Which of the following examples are leading questions? Select all that apply.

Answer

·        How satisfied were you with our customer representative?

·        What do you enjoy most about our service?

·        In what ways did our product meet your needs?

·        How did you learn about our company?

21. On a customer service questionnaire, a data analyst asks, “If you could contact our customer service department via chat, how much valuable time would that save you?” Why is this question unfair?

Answer

·        It is closed-ended

·        It uses slang words that not everyone can understand

·        It is vague

·        It makes assumptions

Explanation: Because it makes the assumption that communicating with customer care via chat would take less of the respondent's time, this inquiry has the potential to be criticized as unfair. It presupposes that the conclusion will be favorable, which may influence respondents to submit replies that are based on this presumption rather than presenting their ideas or experiences in an objective manner. A question along the lines of "How do you feel about the option to contact our customer service department via chat?" is a more impartial approach that might be used. This gives respondents the opportunity to offer their ideas without being swayed by the prospect of receiving a supposed reward.

22. Fill in the blank: To apply structured thinking, a data analyst should ______ the available information in order to reveal gaps and opportunities and recognize the current problem or situation.

Answer

·        organize

·        communicate

·        share

·        record

Explanation: In order to put organized thinking into practice, a data analyst has to do an analysis of the information that is already accessible in order to identify any gaps or opportunities, as well as the issue or scenario that currently exists. The act of breaking down complicated material, seeing patterns, and obtaining new insights in order to arrive at well-informed conclusions is referred to as analysis.

23. A national chain of sporting goods stores advertises during popular sporting television broadcasts. This is an example of the company doing what?

Answer

·        Reaching its target audience

·        Demonstrating its support for a sports team

·        Defining the problem to be solved

·        Monitoring social feedback

Explanation: This is an example of the corporation participating in the practice of Targeted Advertising. The corporation is using a targeted audience that is likely interested in sports and might be future buyers for sporting products to carefully reach out to them via the placement of advertisements during prominent television broadcasts of sporting events. It is a method for concentrating marketing efforts on a certain demographic that is compatible with the things that a business has to offer.

24. In data analysis, categorizing things involves which of the following?

Answer

·        Creating new classifications for items and assigning grades to items

·        Assigning items to categories

·        Taking an inventory of items

·        Determining how items are different from each other

Explanation: The process of allocating objects to particular categories in the context of data analysis is known as categorizing things. This entails classifying things according to common qualities, attributes, or criteria. It's a technique that involves arranging and putting together items that are comparable in order to make analysis and comprehension easier.

25. The question, “Why was the Monday afternoon yoga class successful?” is not measurable. Which of the following questions presents a measurable way to learn about the yoga class?

Answer

·        Why do people like taking yoga classes on Mondays?

·        How many customers responded to our recent half-price yoga promotion?

·        Is yoga a great way to stretch and strengthen your body?

·        Do yoga instructors seem more energetic at the beginning of the week?

Explanation: This question provides both quantitative and qualitative information about the success of the class by introducing a quantifiable factor (the number of attendees) and opening the possibility for comments.

26. Why should a data analyst only ask fair questions?

Answer

·        Unfair questions do not have answers.

·        Unfair questions can provide data that is misleading.

·        Fair questions are biased.

·        Fair questions do not offend people.

27. In the share step of the data analysis process, a data analyst summarizes their results using data visualizations and creates a slideshow to present to stakeholders. What else might they do in this step?

Answer

·        Collect data.

·        Communicate findings.

·        Organize the available information

·        Shred paper files.

28. If a cooking supply store wants to attract more customers, where can they advertise to better reach their target audience? Select all that apply.

Answer

·        On TV during the season finale of The Best Chef in the Universe

·        At a bus stop near a local culinary school

·        On a podcast for foodies

·        In a magazine all about advertising

Shuffle Q/A 3

29. Making predictions is one of the six data analytics problem types. How does data factor into such problem types?

Answer

·        The data informs the predictions.

·        The data confirms the decisions.

·        The data are the predictions.

·        The predictions validate the data.

30. Which of the following examples are closed-ended questions? Select all that apply.

Answer

·        How tall are you?

·        What did you think about the article that I sent you?

·        What is your opinion of the new movie?

·        Have you taken this class before?

31. What is the defining characteristic of measurable questions?

Answer

·        They are questions that have numbers in them.

·        Their answers are numbers that can be interpreted qualitatively.

·        They are questions that use numbers as categories.

·        Their answers are numbers that can be interpreted mathematically.

Explanation: Questions that can yield replies that can be measured or stated in numerical terms are said to be measurable. Measurable questions are defined by this capacity. Typically, the answers to these questions are looking for precise and quantitative information that can be measured and analyzed in an objective manner. The capability of gathering data in a numerical format, which makes it much simpler to evaluate the results and derive inferences from them, is the distinguishing feature of this kind of survey.

32. Fill in the blank: “How many people filled out the survey?” is an example of a question that is _____ in the context of data analysis.

Answer

·        categorical

·        symbolic

·        measureable

·        qualitative

Explanation: In the context of data analysis, a question such as "How many people filled out the survey?" is an example of a question that is quantifiable. It is looking for a measurable reaction, which will allow for the gathering of measurable data in the form of numerical information that can be evaluated and assessed.

33. Fill in the blank: In the _____ step of the data analysis process, an analyst would create visualizations to summarize their results.

Answer

·        process

·        share

·        prepare

·        act

Explanation: In the last phase of the data analysis process, which is called "Communicate Results," an analyst will develop visuals to describe the outcomes of their work. This stage entails presenting the results in a way that is crystal obvious and easy to comprehend. In order to successfully explain complicated data, charts, graphs, and other visual representations are often used during this step.

34. A community college wishes to share information about their new career technical degrees. Who are likely examples of their target audience? Select all that apply.

Answer

·        Students newly enrolled at a state university

·        People who are happy with their current jobs

·        People looking for a career change

·        Students who just graduated high school

35. A restaurant is considering offering a delivery option for its customers. They use data to forecast the demand for this service. This is an example of which problem type?

Answer

·        Spotting something unusual

·        Identifying themes

·        Discovering connections

·        Making predictions

Explanation: This scenario is an example of a problem that can be solved with Predictive Analytics. The restaurant is analyzing the data to determine the need for a delivery option, which requires them to make forecasts about future trends based on the data that they now have. firms are able to make more educated choices and better prepare for the launch of new services like delivery with the assistance of predictive analytics, which allows the firms to better anticipate future requirements or behaviors.

36. Fill in the blank: The question, “How could we improve our website to simplify the returns process for our online customers?” is _____-oriented.

Answer

·        action

·        passive

·        data

·        bias

Explanation: An action-oriented question might be something along the lines of "How could we improve our website to simplify the returns process for our online customers?" Its primary emphasis is on eliciting useful insights and recommendations for improvement, and it invites respondents to provide specific suggestions that may be utilized to improve the website and make the process of making returns more straightforward.

37. Why is reaching your target audience important in data analysis?

Answer

·        It brings awareness of your products to potential customers.

·        It makes your products easier to use for your customers.

·        It improves customer service for those currently using your products.

·        It increases the effectiveness of your services for customers.

 

38. Making predictions is one of the six data analytics problem types. It deals with using data to inform decisions about how things might be in the future. Select the scenario that’s an example of making predictions.

Answer

·        A data analyst at a gas company uses historical data to analyze a fluctuation in gas usage.

·        A data analyst at a school system uses data to make a connection between home sales and new student enrollment.

·        A data analyst at a shoe retailer uses data to inform the marketing plan for an upcoming summer sale.

·        A data analyst at a technology company uses data to identify a unique drop in social media engagement.

Shuffle Q/A 4

39. Fill in the blank: Questions that make assumptions or suggest that a given answer is correct are examples of _____ questions.

Answer

·        unbiased

·        fair

·        wrong

·        unfair

Explanation: Questions that are instances of leading questions include those that either make assumptions or indicate that a certain response is right. These kinds of questions have the ability to inadvertently impact or prejudice respondents, which might distort the findings or the feedback that is offered.

40. In structured thinking, why would a data analyst organize the available information?

Answer

·        To recognize the current problem or situation

·        To consult with subject matter experts

·        To ask SMART questions

·        To summarize results using data visualizations

41. While creating data visualizations for a slideshow, a data analyst considers, “What would help a stakeholder understand this data better?” The analyst is in the analyze step of the data analysis process.

Answer

·        True

·        False

Explanation: It looks as if there was a little bit of a misunderstanding. In most cases, the process of creating data visualizations for use in a presentation slideshow is included in the part of the data analysis process known as Communicate Results rather than the step known as Analyze.

During the process known as "Analyze," the emphasis is placed on delving deeper into the data, locating patterns and linkages, and obtaining new insights. The objective is to have a complete understanding of the data. When this study is finished, the following step is often to communicate the results. This stage frequently involves the creation of data visualizations in order to make the insights more accessible to the relevant stakeholders.

Therefore, the analyst's assessment of what would help a stakeholder understand the data better matches more closely with the Communicate Results stage, where the focus is placed on effective communication of the analyzed insights. In other words, this step is more closely aligned with the analyst's consideration of what would help a stakeholder understand the data better.

42. In data analysis, identifying themes involves which of the following?

Answer

·        Creating new classifications for items

·        Grouping categories into broader themes

·        Creating labels for items

·        Bringing different items back together in a single group

Explanation: The process of detecting recurrent concepts, patterns, or ideas within a set of data is referred to as "identifying themes" in data analysis. The procedure consists of identifying recurring themes or broad ideas that arise from the material. This often calls for a qualitative technique, in which the analyst finds and classifies themes based not on numerical values but on the content or context of the data. It contributes to the development of a more in-depth comprehension of the fundamental ideas included within the dataset.

 

Post a Comment

0 Comments
* Please Don't Spam Here. All the Comments are Reviewed by Admin.