1. Suppose that as a project
manager, you provide detailed plans and frequent project updates to both the
team and stakeholders. What project management value does this represent?
Answers
·
Optimism
·
Delegation
·
Effective communication
·
Prioritization
You are
putting an emphasis on openness, open communication, and cooperation when you
share specific plans and frequent updates with others. This method ensures that
all stakeholders, including members of the team as well as external parties,
are kept up to date with the development of the project, its approaching
milestones, and any difficulties encountered or changes made to the original
plan. It encourages collaboration by creating an atmosphere in which all
parties involved are actively engaged and have the ability to contribute
important input or criticism.
It is
important to put a focus on the people involved and the interactions they have
with one another rather than on the procedures or technologies used. Open
communication and cooperation help to create a more dynamic and adaptable
project environment, which in turn enables the team to react more effectively
to changes in needs and circumstances.
Answers
· Managing the budget
·
Removing
unforeseen barriers
·
Managing
tasks
·
Planning and organizing
Answers
·
Collaborate with other teams at the
organization.
·
Help
teammates adopt the right workflows and project management styles.
·
Hold
all team members accountable for their assigned tasks.
·
Ensure
that issues and risks are tracked and visible.
4. What can a project manager do to
recognize individuals’ efforts on a team?
Answers
·
Ensure
team members have the correct skill sets for each project function.
·
Set
up effective tools so the team can easily work together.
·
Learn what makes team members feel supported
and provide positive feedback.
·
Define
key items and encourage team members to ask questions.
Answers
·
Track daily product improvement tasks of team
members in a spreadsheet.
·
Have
a meeting with stakeholders to make them aware of product concerns.
·
Limit
communication with stakeholders to avoid input until product launch.
·
Provide
data and feedback about how customers interact with the product.
Answers
·
Enable
decision-making
·
Escalate
to stakeholders
·
Assessing external constraints
·
Use
collaboration tools
Answers
· Positive attitude
·
Conflict
mediation
·
Understanding
motivations
·
Negotiation
Answers
·
Frequently communicate the larger project goal
to the team.
·
Check
in with the team as little as possible to increase productivity.
·
Change
the project end goal to meet the needs of project tasks.
·
Understand the impact of each process within
the project.
Answers
·
vendor
·
customers
·
competitor
·
teammate
Answers
·
Asks
team members to get approval before communicating directly with stakeholders
·
Delegates project responsibilities
·
Uses team members’ input in project planning
and execution
·
Allows team members to make some decisions for
the project
Answers
· Effective
communication
·
Optimism
·
Delegation
·
Prioritization
Answers
·
Hold
all team members accountable for their assigned tasks.
·
Ensure
that issues and risks are tracked and visible.
·
Help teammates adopt the right workflows and
project management styles.
·
Collaborate
with other teams at the organization.
13. What is an example of measuring
progress for a cross-functional team?
Answers
·
Defining
key items and encouraging team members to ask questions.
·
Learning
what makes team members feel supported and giving positive feedback.
·
Asking team members if they anticipate being
finished on time and, if not, how you can help them succeed.
·
Setting
up effective tools so the team can easily work together.
14.
You’re a project manager on a team that is improving a product. How can you
enable your teammates to make decisions?
Answers
·
Keep
the task schedule vague and allow flexibility on deadlines.
·
Require
teammates to include stakeholders during brainstorming sessions.
·
Provide
data and feedback about how customers interact with the product.
·
Limit
communication with stakeholders to avoid their input until product launch.
15.
As a project manager impacting an organization, you want to build a great team.
Which of the following would a project manager do to build a great team? Select
all that apply.
Answers
·
Address
the team’s needs whenever it’s most convenient for the project manager’s
schedule.
·
Take the time to understand each team member’s
motivations, strengths, and weaknesses.
·
Allow the team members to have input and ask
questions.
·
Understand the customer’s requirements to
better shape the skills needed for the team.
16.
Which of the following are examples of internal customers? Select all that
apply.
Answers
·
Suppliers
·
Team members
·
Management
·
Organizational departments
17.
As a project manager, you take the time to share the lessons that you, as a
project manager, have learned. In doing this, you are utilizing interpersonal
skills to fulfill what responsibility?
Answers
·
Controlling
change
·
Communicating
status and concerns
·
Teaching and mentoring
·
Planning
and organizing
18. To be an effective project
manager, what important actions/steps should you take?
Answers
·
Limit
communication between team members so they can complete their work
·
Gain
mastery over every detail of a project at all times
·
Ensure team members understand the team’s
objectives and their individual tasks
·
Confirm
team members handle the documentation and organization necessary to finish the
project
Answers
·
Creating
a schedule so team members know when their task should be complete
·
Controlling costs to ensure more money isn’t
spent than what key stakeholders approved
·
Setting
a period of time for a team member to complete an activity
·
Using
a productivity tool to share information across the team
Answers
·
Learn
what makes team members feel supported and provide positive feedback.
·
Be direct and concise, avoiding extraneous
details and explanations.
·
Ensure
team members have the correct skill sets for each project task.
·
Record
meeting notes and document how much work the team has completed.
Answers
·
Strong
organizational skills
·
Enabling
decision-making
·
Communicating
and escalating
·
Flexibility
Answers
·
conflict
mediation
·
influencing
without authority
·
understanding
motivations
·
adjusting
interpersonal dynamics
Answers
·
Make
sure you clearly understand customer expectations.
·
Advocate for additional resources for your
team.
·
Communicate
the impacts of each process within the project to the team.
·
Understand
each team member’s motivations, strengths, and weaknesses.
Answers
·
Clearly
identify any project changes.
·
Limit
communication outside the team once the project begins.
·
Let the stakeholders know how changes impact
the budget and schedule.
·
Document initial expectations of the project.
Answers
·
Jamar
must have a college degree in management.
·
Jamar
must have a lot of experience in construction.
·
Jamar must help the engineers and construction
workers communicate with one another to ensure that they are all on the same
page.
·
Jamar
must have a college degree in engineering.
26.
As a project manager on a product team, which of the following activities would
be the best way to ensure that issues and risks are tracked and visible? Select
all that apply.
Answers
·
Establish “escalation paths.”
·
Collaborate
with other teams at the organization.
·
Give teammates ownership over specific pieces
of the project and manage the tasks, not the person.
·
Choose
the best project management methodology for your team and ensure they adhere to
it throughout the project.
27.
As a project manager, you learn that the stakeholders are changing the nature
of the project and the team’s deliverables will change as a result. You aren’t
sure how this will affect the team’s tasks. How will you handle this ambiguity
and deliver the news to the team?
Answers
·
Tell
them you’re upset with the changes and you didn’t make the decision
·
Tell
them the vague updates from stakeholders so they know all the information that
you do
·
Tell
them there’s nothing you can do because the stakeholders fund the project
·
Tell them you care about the challenges they
are facing and are there to support them
28.
A key team member on the project you are managing decides to quit because they
cannot come into the office every day. You offer to let them work from home
three days a week, if they will stay on. Which interpersonal skill are you
using?
Answers
·
Positive
attitude
·
Negotiation
·
Conflict
mediation
·
Understanding
motivations
29.
As a project manager, you ensure that everyone working on the project
understands their task goal as well as the big picture goal for the finished
product. This adds value to your project in which way?
Answers
·
Breaking down barriers
·
Fostering
relationships
·
Managing
the project
·
Focusing
on the customer
30.
As a project manager, you maintain an open door policy to build trust within
your team and among stakeholders. In doing this, you are utilizing
interpersonal skills to fulfill what responsibility?
Answers
·
Communicating status and concerns
·
Budgeting
and controlling costs
·
Controlling
change
·
Teaching
and mentoring
Answers
·
Delegation
·
Prioritization
·
Optimism
·
Effective
communication
Answers
·
Removing
unforeseen barriers
·
Managing
tasks
·
Utilizing
productivity tools
·
Managing
the budget
Answers
·
Hold all team members accountable for their
assigned tasks.
·
Directly
manage each team member working on the project.
·
Ensure
that issues and risks are tracked and visible.
·
Collaborate
with other teams at the organization.
Answers
·
Enabling
decision-making
·
Assessing
external constraints
·
Planning
for risks and challenges
·
Calculating
“float” in your schedule.
Answers
·
Because
customers make money for the business
·
So
that the other team members don’t have to talk to customers
·
Because
a satisfied customer will attract more customers
· Because customers define the project
requirements
Answers
·
Yui
must know every single detail about the project at all times.
·
Yui
must ensure team members understand their objectives and have what they need to
be successful in their tasks.
·
Yui
must directly manage her team members while they do their tasks.
·
Yui
must be able to do the things that each of her team members can do.
Answers
·
Delegation
·
Prioritization
·
Effective
communication
·
Optimism
Answers
·
Communicating
and escalating
·
Enabling
decision-making
·
Flexibility
·
Strong organizational skills
Answers
·
Consumers
·
Suppliers
·
Contractors
·
Team
members
Answers
·
You must trust team members on the technical
aspects of a project.
·
You
must know all of the technical details of a project before starting.
·
You
must have a college degree in management.
·
You
must have been in the project’s industry for at least two years.
Answers
·
Delegation
·
Optimism
·
Effective
communication
·
Prioritization
Answers
·
Managing
tasks
·
Managing
the budget
·
Planning
and organizing
·
Removing
unforeseen barriers
Answers
·
Work
ethic
·
Understanding
motivations
·
Conflict
mediation
·
Negotiation
Answers
·
Ensure
the team knows that each individual is valued, trusted, and appreciated.
·
Bring
on people with the right skills.
·
Address
the team’s needs whenever it’s most convenient for the project manager’s
schedule.
·
Communicate
the impacts of each process within the project to the team.
Answers
·
How
did you hear of our organization?
·
Have
you participated in any other projects with our organization?
·
What prompted you to ask for help at this
time?
·
What is your hope for the outcome of this
project?
Answers
·
Setting
up effective tools so the team can easily work together
·
Recording milestones and documenting when
tasks are completed
·
Learning
what makes team members feel supported and giving positive feedback
·
Defining
key items and encouraging team members to ask questions
Answers
·
Take the time to understand each team member’s
motivations, strengths, and weaknesses.
·
Understand the customer’s requirements to
better shape the skills needed for the team.
·
Allow the team members to have input and ask
questions.
·
Address
the team’s needs whenever it’s most convenient for the project manager’s
schedule.
Answers
·
Have
had a previous role in the organization sponsoring the project
·
Have
personally met the project’s stakeholders
·
Must
know all of the specific details of the project
·
Have the necessary skills, knowledge, tools, and techniques for
the project
Explanation: An efficient project manager is analogous to the
captain of a ship since they are responsible for navigating the project over
the treacherous waters of tight deadlines, limited resources, and unexpected
problems. They should be able to communicate effectively, be competent
organizers, and be adept at finding solutions to problems. They need to be able
to modify their sails whenever the wind direction changes, therefore
flexibility and adaptability are essential. A competent project manager is also
a team player who is able to grasp the strengths and limitations of their crew
and use that knowledge to their advantage in order to effectively complete the
project's destination.
49. As a project
manager, you establish “escalation paths.” These allow you to quickly
communicate task hindrances, also called roadblocks, to the right people. When
escalating a roadblock, you document it and make sure everyone that needs to
know is aware of the challenge. What project management responsibility does
this represent?
Answers
·
Hold all team members accountable for
their assigned tasks.
·
Ensure that issues and
risks are tracked and visible.
·
Collaborate with other teams at the
organization.
·
Help teammates adopt the right
workflows and project management styles.
Explanation: This is the job of "communication and stakeholder management" under the umbrella of "project management." You can make sure that information concerning blockages or issues is shared effectively and reaches the necessary stakeholders in a timely way by developing escalation routes. These paths ensure that you are able to meet these goals. This preventative strategy assists in addressing problems as soon as they arise, modifying the project plan as required, and preserving openness both within the team and with external stakeholders.
50. An effective manager
of cross-functional teams must have which of the following abilities? Select
all that apply.
Answers
·
The ability to set up effective tools
so the team can easily work together
·
The ability to ensure that
each member of the team understands their role and how they support each other
·
The ability to identify
skill sets needed to accomplish project tasks and T-shaped professionals with
those skills
·
The ability to teach new skills to a
T-shaped professional.
51. As a project manager
impacting an organization, you want to break down barriers to help your team
succeed. Which of the following would a project manager do to break down
barriers?
Answers
·
Encourage stakeholders to provide
feedback on new product features.
·
Keep the project within the budget
approved by leadership.
·
Write clear goals for the project in
the project’s documentation.
·
Provide support for the
team as they try new approaches to find solutions.