1. As a project manager, you want to
integrate change management into your project. Which of the following tools
could you use to help people adopt a change? Select all that apply.
Answers
·
Feedback mechanisms
·
Scatter
charts
·
Culture mapping
·
Task
tracking
Training
Programs: Conduct training programs in order to provide members of the team
with the expertise and information required for the upcoming changes.
Workshops, online courses, and several other learning opportunities might fall
under this category.
Answers
·
Prioritize
governance trends over the organization’s specific needs.
·
Treat
project governance as separate from corporate governance.
·
Take
on projects without sufficient resources to push the team beyond their
perceived capabilities.
·
Elicit the input of senior stakeholders since
they are decision makers.
Answers
·
personnel
chart
·
communication
roadmap
·
top-down
hierarchy
·
reporting chart
Answers
·
Matrix structure
·
Functional
structure
·
PMO
structure
·
Classic
structure
Answers
·
It
affects the client’s criteria for success.
·
It
affects the project manager’s level of authority and their ability to make
decisions that impact the larger organization.
·
It
affects the availability of resources that can be devoted to a project.
·
It
affects the client’s project satisfaction.
Decision-Making
Power The structure determines how decision-making power is delegated to
various members of the organization. In a system that is centralized, decisions
are taken at the highest levels, but in a structure that is decentralized,
there may be greater room for autonomy at the lower levels.
Answers
·
goals
·
personality
·
structure
·
strengths
The
structure establishes the parameters for the distribution of decision-making
power. In a system that is centralized, decisions are taken at the highest
levels, but in a structure that is decentralized, there may be greater room for
autonomy at the lower levels.
Answers
·
Are there company sanctioned social events?
·
What
is the company’s best-selling product/service?
·
When
was the organization founded?
·
How are projects typically run?
Answers
·
What
are the company’s mission and value statements?
·
What are appropriate ways for employees to
share their identity in the workplace?
·
Does the company allow employees to work from
home?
·
What
will be the average age of your project team members?
Answers
·
Office
of legal affairs
·
Chief
Executive Officer
·
Stakeholder
·
Steering committee
Answers
·
Organizational
structure determines where you fit in
·
Organizational
structure determines your career growth
·
Organizational
structure determines how frequently to communicate
· Organizational structure determines who you should communicate with
Answers
·
It
refers to how a company is arranged, how job tasks are divided and coordinated,
and how members of the organization relate to one another.
·
It
allows for easy communication among project teams that sit across different
functions.
·
It
refers to the traditional, top-down reporting structure with a clear chain of
command.
·
It
involves reporting to stakeholders across teams in addition to direct managers.
Answers
·
What
is the benchmark salary for people performing this project role?
·
How
are decisions made, majority vote or top down approvals?
·
Where
was the organization founded?
· What kinds of rituals are in place when someone new comes to the office?
Answers
·
Atmosphere
·
Mission
·
Policies
·
Processes
Explanation: You may discover more about the "Cultural Values and Norms" of the organization by asking questions like how members of the team share feedback to one another, how the company celebrates achievement, and whether or not taking risks is welcomed. These questions concentrate on components of the company culture that relate to communication, appreciation of successes, and the attitude toward innovation and risk-taking.
14. As a project
manager, you want to integrate change management into your project. You do this
by establishing a change management process early in the project. You also
adopt portions of the company’s change management plan so that it aligns with
your project. These actions represent which change management best practice?
Answers
·
Communicate about upcoming changes
·
Practice empathy
·
Use tools
·
Follow a consistent
process
Explanation: Establishing a change management process early on in the
project and adopting sections of the company's change management plan to match
with your project are examples of the change management best practice known as
"Integrating Change Management into Project Management." This change
management best practice was developed by the Project Management Institute
(PMI).
When change management is integrated into project management, the activities and concepts of change management are included into the project planning and execution processes. This guarantees that change management is not a distinct or isolated activity, but rather that it is woven together smoothly within the structure of the broader project. You may develop a more holistic and successful approach to managing change within the project by aligning with the change management strategy that the organization has in place. This will strengthen the consistency and synergy between the efforts that are being made for project management and change management.
15. Which of the
following refers to a company’s shared values, mission, and history?
Answers
·
Organizational culture
·
Organizational structure
·
Project Management Office (PMO)
·
Change management
Explanation: "Organizational Culture" is a concept that describes the values, purpose, and history that are held in common by employees of an organization. The beliefs, attitudes, behaviors, and practices that contribute to the development of a company's identity come together to form its organizational culture. It contains the company's purpose and vision statements, the values that are held in common by its workforce, and the historical backdrop that has played a role in the creation and progression of the business. The ways in which workers interact with one another, make choices, and contribute to the overall success of the firm are all profoundly influenced by the culture of the organization.
16. Which questions can
help project managers learn about a company’s organizational culture? Select
all that apply.
Answers
·
Which style of project
management does the company use?
·
How much revenue did the organization
earn last year?
·
When was the organization founded?
· How do employees prefer to communicate?
17. Which of the
following statements is true of the change management process? Select all that
apply.
Answers
·
It follows Waterfall methodology
principles.
·
It is the sole responsibility of the
project manager.
·
It requires effective
communication from the project manager.
· It includes the successful delivery and adoption of a completed project.
18. In business, what is
the management framework within which decisions are made and accountability is
determined?
Answers
·
Agile
·
Organizational culture
·
Governance
·
Change management
Explanation: In the world of business, the management structure that establishes accountability standards and provides a context for decision-making is often referred to as the "organizational structure." The hierarchy, duties, and connections that exist inside an organization are all denoted by its organizational structure. It specifies the reporting lines, the chain of command, and the manner in which power is delegated. The structure lays the groundwork for accountability, specifies roles and duties, and offers a framework for decision-making processes, all of which are essential components. There are many distinct forms of organizational structures, such as hierarchical, matrix, functional, and flat structures. Each of these structures has its own distinct qualities as well as an effect on the decision-making process and accountability.
19. Which of the
following concepts are part of organizational culture? Select all that apply.
Answers
·
A company’s shared values
·
A company’s mission
·
A company’s stock price
·
A company’s history
20. What tools can a
project manager incorporate to assist in project adoption? Select all that
apply.
Answers
·
Feedback mechanisms, such
as surveys, to capture stakeholder input
·
Flowcharts to illustrate
the project’s development process
·
Culture mapping to
illustrate how the company’s values, norms, and employees behavior may be
affected by the project
·
Reporting charts to show the
relationships among people and groups within the organization
21. As someone
interviewing for a project management role, you want to understand the
organizational culture of the company you’re interviewing with. Which of the
following questions could help you learn about the atmosphere at the company?
Select all that apply.
Answers
·
What are some of the ways
the company celebrates success?
·
How do managers support
and motivate their team?
·
What is the company’s
dress code?
·
What is the average salary for the
company’s project managers?
22. As a project
manager, you want to integrate change management into your project. Which of
the following questions will help you understand how to do so? Select all that
apply.
Answers
·
What is the timeline for implementing
my project?
·
What are the best means of
communication for informing people about my product?
·
What other products are available to
achieve the goals of my project?
·
What management practices
will lead to the successful implementation of my project?