1. Which of the following refers to how a company arranges its
employee hierarchy, divides and coordinates job tasks, and enables members of
the organization to relate to one another?
- Project Management Office (PMO)
- Matrix
organizational structure
- Organizational structure
- Authoritative structure
Explanation: The
description that you supplied makes reference to the structure of the
organization. The organizational structure of a firm comprises the manner in
which it arranges its personnel hierarchy, distributes and coordinates work
duties, and forms connections among its members. It assists in the formation of
a structure that is conducive to the efficient and successful running of an
organization by defining the roles, duties, and reporting connections that
exist within the organization.
2. Which of the following refers to an internal group that
defines and maintains project standards across the organization?
- Project Management Office (PMO)
- Project Planning Office (PPO)
- Classic organizational structure
- Matrix organizational structure
Explanation: According
to common use, the term "Project Management Office" (PMO) refers to
the internal body that is responsible for defining and maintaining project
standards across the whole business. The establishment and upkeep of project
management standards, procedures, and techniques are the responsibilities of a
Project Management Office, which is a centralized body inside a company. It is
often responsible for providing project teams with direction, monitoring, and
assistance in order to guarantee consistency, efficiency, and alignment with
the aims of various organizations. Increasing the overall success of the
project and standardizing the procedures involved in project management are
both important roles that the PMO performs.
3. How does a company’s organizational structure impact project
management?
- It affects the success of change management and the
availability of resources.
- It affects the project manager’s authority and the
success of change management.
- It affects the
project manager’s authority and the availability of resources.
- It affects the project’s success rate and a team’s
ability to improve.
4. Which of the following concepts are
part of organizational culture? Select all that apply.
- A company’s mission
- A company’s
history
- A company’s stock price
- A company’s shared values
5. How can project managers navigate
organizational culture while working on projects? Select all that apply.
- By creating a Project Management Office (PMO)
- By understanding their impact
- By making observations
- By asking
questions
6. As a project manager, your team created
a more efficient reporting dashboard. Now, you’re trying to get the
organization to accept and adopt the new dashboard. What organizational process
does this situation represent?
- Project governance
- Change management
- Change adoptance
- Project management
Explanation: The
organizational process of change management is shown by the scenario that you
mentioned, in which you are attempting to convince the company to accept and
use a reporting dashboard that is more effective. Change management is the
process of systematically guiding people, groups, and organizations through the
process of transitioning from their present condition to the one that they want
to be in the future. It entails planning, communicating, and putting changes
into action in order to guarantee that they are properly embraced and
incorporated into the company.
You are implementing a change (the new reporting dashboard) and
working to ensure that the company accepts and embraces it. In this particular
instance, you are facilitating the change. It is possible that this will
require resolving opposition, conveying the advantages of the change, offering
training, and managing the transition to the new system as a whole.
7. What questions can project managers ask
themselves in order to help manage change effectively? Select all that apply.
- How will the organization react to
change?
- Which leaders
shouldn’t be informed of the change?
- Which influencers in the organization
can affect the change?
- What are the best means of
communication to convey the change?
8. Fill in the blank: A project manager
becomes a _____ at a company—someone who helps an organization transform by
focusing on organizational effectiveness.
- contrarian
- competitor
- traditionalist
- change agent
Explanation: A
change agent is someone who assists an organization in undergoing
transformation by concentrating on the efficiency of the organization. A
project manager is someone who plays this role in a corporation. A person who
promotes and supports change inside an organization is known as a change agent.
This individual often acts as a change agent by adopting new processes,
systems, or strategies with the intention of improving overall effectiveness
and achieving overall organizational objectives.
9. As a project manager, you want to integrate change management
into your project. You do this by establishing a change management process
early in the project. You also adopt portions of the company’s change
management plan so that it aligns with your project. These actions represent
which change management best practice?
- Practice empathy
- Use tools
- Follow a consistent process
- Communicate about upcoming changes
Explanation: The
activities that you outlined, which include developing a change management
process early on in the project and adopting sections of the company's change
management plan to match with your project, are examples of the best practice
for change management that is known as integration of change management with
project management.
Bringing change management activities and strategies into
alignment with the project plan is an essential step in the process of
integrating change management into project management efforts. In this way,
change management is not a distinct, unrelated endeavor, but rather an
essential component of the total project that is being undertaken
simultaneously. In addition to addressing the technical parts of the project,
this strategy helps manage the human side of change by addressing variables
such as communication, training, and stakeholder involvement.
10. What action should a project manager take to ensure
effective project governance?
- Treat project governance as separate from corporate
governance.
- Take on projects without sufficient
resources to push the team beyond their perceived capabilities.
- Prioritize governance trends over the
organization’s specific needs.
- Elicit the input of senior stakeholders
since they are decision makers.
11. Define organizational structure.
- How a company is arranged, how job
tasks are divided and coordinated, and how members of the organization
relate to one another.
- How a company defines its values, how it retains
employees, and how teams maintain productivity
- How a company’s corporate governance functions, how
it prioritizes clear and sustainable goals, and how it implements changes
- How a company sets budgets, documents expenses, and
tracks income
Explanation: Organizational
structure is the framework and arrangement of roles, responsibilities, and
interactions inside an organization. It is sometimes referred to as management
structure. The way in which duties are arranged, who reports to whom, and the
flow of information across the hierarchy are all laid out in this document. An
organization's organizational structure serves as a template for how the
organization functions, including the delegation of power, the procedures for
making decisions, and the channels through which communication occurs.
12. As a project manager, you believe limited access to the
necessary people and equipment could cause the project to go past deadline.
Which organizational topic could you discuss with your key stakeholder to get
the project back on track?
- Stakeholder availability
- Meeting availability
- Report
availability
- Resource availability
Explanation: Within
this context, you have the opportunity to engage in a conversation with your
most important stakeholders on the organizational subject of resource
allocation and availability. When it comes to resources, one of the challenges
that might have an effect on project timeframes is limited access to critical
personnel and equipment requirements.
13. As a project manager, your team
created a more efficient reporting dashboard. Now, you’re trying to get the
organization to accept and adopt the new dashboard. What organizational process
does this situation represent?
- Project management
- Change adoptance
- Project governance
- Change management
Explanation: The
organizational process of change management is shown by the scenario that you
mentioned, in which you are attempting to convince the company to accept and
use a reporting dashboard that is more effective. Change management is the
process of systematically guiding people, groups, and organizations through the
process of transitioning from their present condition to the one that they want
to be in the future. It entails planning, communicating, and putting changes
into action in order to guarantee that they are properly embraced and
incorporated into the company.
You are implementing a change (the new reporting dashboard) and
working to ensure that the company accepts and embraces it. In this particular
instance, you are facilitating the change. It is possible that this will
require resolving opposition, conveying the advantages of the change, offering
training, and managing the transition to the new system as a whole.
14. What tools can a project manager
incorporate to assist in project adoption? Select all that apply.
- Culture mapping to illustrate how the
company’s values, norms, and employees behavior may be affected by the
project
- Reporting charts to show the relationships among
people and groups within the organization
- Feedback mechanisms, such as surveys,
to capture stakeholder input
- Flowcharts to illustrate the project’s
development process
15. As someone interviewing for a project
management role, you ask questions about how team members provide feedback, how
the company celebrates success, and expectations of risk-taking. Which part of
a company’s culture do these questions help you learn more about?
- Values
- Atmosphere
- Processes
- Policies
16. As a project manager, you want to
integrate change management into your project. You do this by ensuring
stakeholders are aware of the upcoming changes. You introduce the deliverable
to stakeholders by hosting a demonstration and a question and answer forum.
These actions represent which change management best practice?
- Be proactive
- Follow a consistent process
- Use tools
- Practice empathy
Explanation: The
measures that you highlighted, which include presenting the deliverable via a
demonstration and a question-and-answer session, as well as ensuring that
stakeholders are informed of future changes, are examples of the best practice
of communication planning and engagement in change management.
In order to successfully manage change, effective communication
is an essential component. You are able to engage stakeholders in the process
of change by presenting them with a demonstration and proactively notifying
them about impending changes. Providing stakeholders with the opportunity to
seek clarification, voice concerns, and actively engage in the communication
process is made possible via the hosting of a question-and-answer forum.
In order to contribute to a more effective adoption of the
project deliverable, this technique serves to develop awareness, manage
expectations, and create an atmosphere that is supportive of the change.
17. In business, what is the management
framework within which decisions are made and accountability is determined?
- Governance
- Change management
- Organizational culture
- Agile
Explanation: The
organizational or management structure is a phrase that is often used to refer
to the management framework that is used for making decisions and determining
responsibility. The hierarchical structure, positions, duties, and connections
that exist inside an organization are all defined by the organizational
structure. The organization's chain of command, decision-making procedures, and
the general framework for how the organization functions are all established by
this element.
18. Which of the following accurately describe how
organizational structure impacts project management? Select all that apply.
- It affects the client’s project satisfaction.
- It affects the availability of
resources that can be devoted to a project.
- It affects the project manager’s level
of authority and their ability to make decisions that impact the larger
organization.
- It affects the client’s criteria for success.
19. Which answer best describes a Matrix
organizational structure?
- It includes an internal group that defines and
maintains project management standards across the organization.
- It follows a traditional, top-down reporting
structure with a clear chain of command.
- It has a linear reporting, which is similar to the
structure of a military branch.
- It involves reporting to stakeholders
across teams in addition to direct managers.
20. As a project manager, you believe
limited access to the necessary people and equipment could cause the project to
go past deadline. Which organizational topic could you discuss with your key
stakeholder to get the project back on track?
- Stakeholder availability
- Meeting availability
- Report availability
- Resource availability.
21. Why should project managers learn
about organizational culture? Select all that apply.
- So they can manage change effectively.
- So they can communicate more
effectively with teams.
- So they can assign the right number of people to a
project
- So they can demonstrate how a project
supports the company’s mission and values.
22. Which of the following statements is
true of the change management process? Select all that apply.
- It follows Waterfall methodology principles.
- It includes the successful delivery and
adoption of a completed project.
- It is the sole responsibility of the project
manager.
- It requires effective communication
from the project manager.
23. What questions can project managers
ask themselves in order to help manage change effectively? Select all that
apply.
- Which leaders shouldn’t be informed of the change?
- How will the organization react to
change?
- Which influencers in the organization can affect
the change?
- What are the best means of
communication to convey the change?
24. As someone interviewing for a project
management role, you ask questions about sick days and vacation, working from
home, and if the company supports employees sharing their identity in the
workplace. Which part of a company’s culture do these questions help you learn
more about?
- Policies.
- Processes
- Compensation
- Vision
25. Fill in the blank: Project governance
covers _____.
- roles such as sponsor, stakeholder, project
manager, client, and team members
- phases such as the initiating, planning, executing,
and closing of a project
- decisions such as policies,
regulations, functions, processes, and procedures.
- documents such as the project charter, project
proposal, RACI chart, and project communication plan.
Explanation: The structure and procedures that direct project management and decision-making over the whole of the project lifecycle are those which are referred to as project governance. It includes the rules, processes, roles, and duties that are in place to guarantee that projects are properly planned, carried out, monitored, and managed in order to accomplish their goals. Oversight, accountability, and alignment with corporate objectives are all made possible by the framework that is provided by project governance.