1. A data analyst starts a new project for the operations team at their company. They take a few hours at the beginning of the project to identify their stakeholders. The secondary stakeholders are most likely which of the following people? Select all that apply.
Answers
·
The data analyst
·
The project manager
·
The president of the company
·
The vice president of operations
Explanation: Individuals or organizations who are indirectly impacted by
a project or that have a secondary interest in the project's success are both
examples of secondary stakeholders in a given endeavor. Within the scope of a
project being carried out by a data analyst on behalf of the operations team,
2. A data analyst is
researching the buying behavior of people who shop at a company’s retail store
and those who might shop there in the future. During the analysis, it will be
important to stay in communication with the people who most often interact with
these shoppers. They are members of the executive team.
Answers
·
True
·
False
3. There are four key
questions data analysts ask themselves: Who is my audience? What do they
already know? What do they need to know? And how can I communicate effectively
with them? These questions enable data analysts to achieve what goal?
Answers
·
Understand who is managing the data
·
Communicate clearly with
stakeholders and team members
·
Identify primary and secondary
stakeholders
·
Complete data analysis projects on
time
Explanation: These four essential questions: Who exactly is my target demographic? What is it that they are already aware of? What is it that people have to be aware of? And what are some successful ways for me to communicate with them?—give data analysts the tools they need to fulfill their aim of effective communication and decision-making that is driven by data. Data analysts are able to convey findings in a manner that is relevant, clear, and powerful by first gaining an awareness of their audience, then evaluating any prior knowledge, then determining any information requirements, and then customizing their communication strategies. This objective is aligned with the aim of ensuring that the organization's data and analysis meaningfully contribute to the decision-making processes inside the company.
4. Data analysts pay
attention to sample size in order to achieve what goals? Select all that apply.
Answers
·
To fully understand the scope of the
analytics project
·
To avoid a small sample
size leading to inaccurate judgements
·
To make sure the data
represents a diverse set of perspectives
·
To make sure a few unusual
responses don’t skew results
5. A data analyst
receives an email from the vice president of marketing. The vice president is
upset because the report they want from the analyst is late. Select the best
course of action.
Answers
·
The analyst should call the vice
president and ask them how important it really is to their marketing efforts.
·
The analyst should send the report
immediately, even if it’s not completely finished. This will make the vice
president happy.
·
The analyst should respond
saying they understand the vice president’s concerns, provide a status update,
and let the vice president know when to expect the completed report.
·
The analyst should apologize for the
delay and inform the vice president that the marketing managers caused the
delay.
6. Arriving at meetings
prepared is an important part of creating a professional work environment. This
involves which of the following actions? Select all that apply.
Answers
·
Bringing materials to take
notes with
·
Considering what questions
you may be asked so you’re prepared to answer
·
Reading the meeting agenda
ahead of time
·
Bringing a laptop to keep an eye on
emails
7. A data analyst joins
an online meeting on time. After reviewing the agenda, they see that their
project comes at the very end. They’re extremely busy and can use this time to
stay on top of their current projects. How should they proceed?
Answers
·
Mute themselves and turn off the
camera, then continue working on other tasks until their project is mentioned.
·
Tell the participants that they’re
having technical trouble, then leave the meeting to continue working on other
tasks.
·
Politely let the presenter know
they’re going to leave the meeting and rejoin toward the end.
·
Stay focused and attentive
during the entire meeting. Even though some items on the agenda don’t affect
their projects, they could still learn something or have something to
contribute.
8. Your data analytics
team has been working on a project for a few weeks. You’re almost done, when
your supervisor suddenly changes the business task. Everyone has to start all
over again. You announce to the team that you’re going to say something to the
supervisor about how unreasonable this is. What’s the best next step?
Answers
·
Insist that the entire data analytics
team complain to your supervisor.
·
Go see your supervisor face-to-face
and tell them why you’re so upset.
·
Write a polite, but strongly worded
email to your supervisor.
·
Take a few minutes to calm
down, then ask your colleagues to share their perspectives so you can work
together to determine the best next step.
Explanation: Organize your ideas and go over the main things you want to
cover with your supervisor before you chat to them. Outline in detail the
effect that the unexpected change will have on the team, as well as the steps
that have been taken so far and any worries or difficulties that may result
from having to start again.Find a good time to talk about it with your boss,
and set it aside on your calendar. When they are likely to be very busy or
stressed, you should avoid approaching them. Make a request for a meeting or
look for a time when the two of you can have a talk in which you can both give
your whole attention.
Shuffle Q/A 1
9. A data analyst is
researching the buying behavior of people who shop at a company’s retail store
and those who might shop there in the future. During the analysis, it will be
important to stay in communication with the team that most often interacts with
these shoppers. What is the name of this team?
Answer
·
Data science team
·
Project management team
·
Executive team
·
Customer-facing team
Explanation: During the process of analyzing purchasing behavior, the Customer Service Team or the Customer Support Team is often the group that has the most frequent interactions with customers and is thus essential for maintaining open lines of communication. This staff is at the forefront of the company, interacting directly with consumers, responding to queries, and obtaining invaluable insights about the preferences and behaviors of customers. Maintaining open lines of contact with this group enables the collection of useful qualitative data and contributes to a deeper knowledge of how customers engage with the retail location as a whole.
10. You receive an angry
email from a colleague on the marketing team. The marketing colleague believes
you have taken credit for their work. You do not believe this is true. Select
the best course of action.
Answer
·
Delete the email. It’s best not to
create any additional conflict.
·
Reply to the email, asking
if they can schedule a time to talk about this in person in order to allow both
of you to share your perspectives.
·
Walk over to the marketing colleague’s
cubicle, and tell them you strongly disagree.
·
Forward the email to the marketing
director with an equally angry note.
Explanation: In the event that you get an angry email from a coworker who thinks you took credit for their effort, it is imperative that you approach the problem professionally and try to find a resolution.
11. A data analyst has
been invited to a meeting. They review the agenda and notice that their data
analysis project is one of the topics that will be discussed. How can they
prepare for an effective meeting? Select all that apply.
Answer
·
Bring materials for taking
notes.
·
Plan to arrive on time.
·
Think about what project
updates they should share.
·
Create and share a revised agenda that
includes many more details about their project.
12. Which of the
following steps are key to leading a professional online meeting? Select all
that apply.
Answer
·
Maintaining control of the meeting by
keeping everyone else on mute.
·
Sitting in a quiet area
that’s free of distractions
·
Making sure your
technology is working properly before starting the meeting
·
Keeping an eye on your inbox during
the meeting in case of an important email
13. A team member has
asked you to take on a task, and you don’t understand the point of the project.
It seems like it will be a waste of your time. The best course of action would
be to politely explain your concerns and decline the project.
Answer
·
True
·
False
Explanation: Keep in mind that the most important aspects of working in a team atmosphere are teamwork and open communication. You are contributing to a discourse that is both more open and helpful when you make your concerns known and when you ask for clarification. After having these conversations, if it still looks that the project is not aligned with your duties or objectives, you have the option of denying the work and presenting reasons that are clear and concise in support of your decision.
14. Fill in the blank: A
data analytics team is working on a project to measure the success of a
company’s new financial strategy. The vice president of finance is most likely
to be the _____.
Answer
·
project manager
·
analyst
·
primary stakeholder
·
secondary stakeholder
Explanation: The vice president of finance is the most probable candidate to take on the role of the project's stakeholder. They would have a big interest in the company's new financial strategy, since it would immediately connect to the financial elements of the business, therefore it would be important for them to measure how successful it is. Individuals or organizations that have a vested interest in the results and success of the project are referred to as stakeholders.
15. At an online
marketplace, the _____ includes anyone in an organization who interacts with
current or potential shoppers.
Answer
·
executive team
·
data science team
·
project management team
·
customer-facing team
Explanation: When it comes to an online marketplace, the customer-facing team is comprised of all members of a business who engage in conversation with existing or prospective customers. This team is often made up of personnel that interact directly with consumers, responding to queries, offering help, and making sure customers have a pleasant experience overall. Representatives of customer service, sales associates, and employees in other professions whose primary responsibility is to develop and maintain connections with clients might be members of the team that interacts directly with clients.
16. There are four key
questions data analysts ask themselves: Who is my audience? What do they
already know? What do they need to know? And how can I communicate effectively
with them? These questions enable data analysts to identify the person in charge
of managing the data.
Answer
·
True
·
False
Explanation: By getting insights into the audience's history, expertise, and information demands via the use of these questions, data analysts are better able to identify the person who is responsible for maintaining the data. However, in order to precisely determine who is in charge of handling the data, extra research or a more in-depth comprehension of the organizational structure and its duties may be required.
17. A data analyst has
been invited to a meeting. They review the agenda and notice that their data
analysis project is one of the topics that will be discussed. They plan to
arrive on time and have a pen and paper to take notes. But they do not spend time
considering project updates they could share or questions they may be asked.
This is appropriate because they’re not the one running the meeting.
Answer
·
True
·
False
18. A data analytics
team is working on a project to measure the success of a company’s new
financial strategy. Select the person most likely to be the primary stakeholder
for this project.
Answer
·
The project manager
·
The data analyst
·
The vice president of
finance
·
The director of analytics
Explanation: The Chief Financial Officer (CFO) of a firm is the one who is most likely to be the key stakeholder in a project that is monitoring the performance of the new financial plan that the company has implemented. The Chief Financial Officer (CFO) is a senior executive who is responsible for managing the many financial parts of the business, making financial choices, and ensuring that the firm is in good overall financial health. The Chief Financial Officer (CFO), in their role as the head of the finance department, would have a direct and major stake in evaluating how well the new financial plan is working. They are most likely the most important stakeholder in directing the project, and they are interested in the results since they will be used to guide financial decision-making.
Shuffle Q/A 2
19. To communicate
clearly with stakeholders and team members, there are four key questions data
analysts ask themselves. One of them is: What does my audience need to know?
Identify the remaining three questions. Select all that apply.
Answer
·
Why are stakeholders and team members
important?
·
Who is my audience?
·
How can I communicate
effectively to my audience?
·
What does my audience
already know?
20. Conflict is a
natural part of working on a team. What are some ways to help shift a situation
from problematic to productive? Select all that apply.
Answer
·
Take a moment to check
your emotions before engaging in an argument.
·
Ask for a conversation to
help you better understand the big picture.
·
Reframe the question by
asking, “How can I help?”
·
Identify the person who caused the
issue so they can take responsibility.
21. Data analysts focus
on statistical significance to make sure they have enough data so that a few
unusual responses don’t skew results.
Answer
·
True
·
False
22. A data analyst feels
overworked. They often stay late to finish work, and have started missing
deadlines. Their supervisor emails them another project to complete, and this
causes the analyst even more stress. How should they handle this situation?
Answer
·
Accept the new project right away and
hope to not miss another deadline.
·
Wait a few minutes to
think it over, then respond with a meeting request to discuss this project and
the general workload.
·
Walk into the supervisor’s office and
tell them to give the project to someone else.
·
Respond immediately, letting the
supervisor know the expectations at this company are unreasonable.
23. When participating
in an online meeting, it’s okay to keep your inbox open in another browser
window. Participants won’t be distracted because they can’t see it, and you
might receive a very important message.
Answer
·
True
·
False
Explanation: During an online meeting, it may seem like a good idea to leave your email inbox open in another browser window as a means to remain connected. However, it is crucial to examine the possible effect this might have on your level of involvement as well as the impression others have of your participation.
24. To make sure that a
few unusual responses don’t skew results or lead to inaccurate judgements, a
data analyst focuses on what element of the data collection?
Answer
·
Statistical significance
·
Sample size
·
Visualization
·
Data cleaning
Explanation: A data analyst places a strong emphasis on the aspect of data gathering known as outlier identification and management. This is done so that the findings of the study are not skewed by a small number of replies that are not typical and to prevent false judgments from being made. Outliers are data points that dramatically deviate from the bulk of the dataset, and they have the potential to have a disproportionately large influence on statistical studies and machine learning models. Finding any outliers in the data and dealing with them in a proper manner is very necessary in order to protect the honesty and trustworthiness of the research and avoid skewed findings. The impact that outliers have on the total dataset may be mitigated by the use of strategies such as data transformation, truncation, or imputation, amongst others.