1. Suppose that as a project manager, you speak with
stakeholders to determine which tasks the team should complete first. What
project management value does this represent?
- Effective communication
- Delegation
- Optimism
- Prioritization
Explanation: In the
context of project management, this is an example of the value known as
"Prioritization" or "Prioritizing Stakeholder Needs." By
actively prioritizing activities based on the needs and expectations of the
stakeholders, you are actively prioritizing tasks by consulting with
stakeholders to establish which tasks the team should finish first. One of the
most crucial aspects of successful project management is the ability to
prioritize work in order to guarantee that the most important and vital tasks
are completed first.
2. When budgeting a project, what is the responsibility of a
project manager?
- Controlling
costs to ensure more money isn’t spent than what key stakeholders approved
- Using a productivity tool to share information
across the team
- Creating a schedule so team members know when their
task should be complete
- Setting a
period of time for a team member to complete an activity
3. As a project manager, you choose the
best project management methodology for your team and ensure they adhere to it
throughout the project. What project management responsibility does this
represent?
- Help teammates adopt the right
workflows and project management styles.
- Ensure that issues and risks are tracked and
visible.
- Hold all team
members accountable for their assigned tasks.
- Collaborate with other teams at the organization.
4. What is an example of measuring
progress for a cross-functional team?
- Setting up effective tools so the team can easily
work together
- Learning what makes team members feel supported and
giving positive feedback
- Defining key items and encouraging team members to
ask questions
- Recording milestones and documenting
when tasks are completed
Explanation: An
example of how to measure success for a cross-functional team might entail the
use of Key Performance Indicators (KPIs) that are in accordance with the
objectives of the team as well as the overall goals of the project. Imagine
that you have a team that is responsible for designing and delivering a
software product. One that is cross-functional. In this context, progress may
be monitored using a variety of key performance indicators (KPIs) that are
adapted to the particular objectives of the team.
5. You’re a project manager on a team that
is improving a product. How can you enable your teammates to make decisions?
- Limit
communication with stakeholders to avoid their input until product launch.
- Provide data and feedback about how
customers interact with the product.
- Require teammates to include stakeholders during
brainstorming sessions.
- Keep the task schedule vague and allow flexibility
on deadlines.
6. As a project manager, you learn that
the stakeholders are changing the nature of the project and the team’s
deliverables will change as a result. You aren’t sure how this will affect the
team’s tasks. How will you handle this ambiguity and deliver the news to the
team?
- Tell them you’re upset with the changes and you
didn’t make the decision
- Tell them there’s nothing you can do because the
stakeholders fund the project
- Tell them the vague updates from stakeholders
so they know all the information that you do
- Tell them you care about the challenges
they are facing and are there to support them
7. Suppose you have two teammates who
disagree on the best way to complete a task. Which interpersonal skill can you
use to help them resolve their disagreement?
- Conflict mediation
- Negotiation
- Positive attitude
- Understanding motivations
Explanation: In a
circumstance like this, one of the most useful skills to deploy is active
listening. You will be able to get a more profound comprehension of their
issues and thoughts if you listen to both points of view with careful
comprehension. This makes it possible for you to locate areas of agreement and
to encourage a productive dialog in order to arrive at a solution that takes
into account the characteristics that are beneficial to both approaches.
8. As a project manager impacting an organization, you want to
break down barriers to help your team succeed. Which of the following would a
project manager do to break down barriers?
- Keep the project within the budget approved by
leadership.
- Encourage stakeholders to provide feedback on new
product features.
- Write clear goals for the project in the project’s
documentation.
- Provide support
for the team as they try new approaches to find solutions.
Explanation: In order to tear down
barriers, a project manager could promote open communication and collaboration.
Collaboration is essential, thus this step is important. Through the
cultivation of an atmosphere in which members of the team are at ease
expressing their opinions and concerns, it is possible to confront prospective
challenges and come up with solutions that are successful together. In order to
break down barriers within a team, it is also very important to establish a
culture of trust and mutual respect among the members of the team.
9. Fill in the blank: In project management, a _____ is a person
or an organization that defines the project requirements. They also may set
important guidelines, such as the budget and deadlines.
- teammate
- competitor
- customer
- vendor
Explanation: It is
a person or an organization that determines the needs of the project that is
referred to as a "stakeholder" in the field of project management. In
addition to this, they could establish significant parameters, such as the
budget and the deadlines.
10. Fill in the blank: _____ is when a project manager supports
each individual on their team to meet expectations and exceed their own sense
of personal potential.
- Communicating
- Planning
- Promoting
- Mentoring
Explanation: The
term "empowerment" refers to the process by which a project manager
encourages every member of their team to perform to the best of their abilities
and beyond their own personal potential potential.
11. Which of the following is true of an effective project
manager in an organization?
- Must know all of the specific details of the
project
- Have the necessary skills, knowledge,
tools, and techniques for the project
- Have had a
previous role in the organization sponsoring the project
- Have personally met the project’s stakeholders
Explanation: An
individual who displays great leadership qualities is someone who may be
considered a good project manager in a company. In order to exercise
leadership, one must be able to guide and motivate the team, as well as make
strategic choices and ensure that the project is in line with the
organization's overall objectives. A project manager is required to communicate
information in a clear and concise manner, listen attentively, and encourage
cooperation among the members of the team. Communication skills are also quite
important. In addition, the capacity to adapt to new circumstances and find
solutions to problems is necessary in order to successfully traverse the
obstacles and changes that may occur over the course of a project.
12. As a project manager, you direct the activities your team
needs to accomplish within a set period of time. You also control the team’s
workload to ensure the activities are getting done on time. Which project
management responsibility does this represent?
- Managing tasks
- Managing the budget
- Utilizing productivity tools
- Removing unforeseen barriers
Explanation: In
terms of project management, this is the obligation that falls under the
heading of "Scheduling and Workload Management." In your role as a
project manager, you are accountable for the planning and organization of the
tasks that the team will be doing, the distribution of resources, and the
maintenance of the project's timeline. Monitoring the progress of the team,
making modifications as required, and resolving any problems that may occur in
order to guarantee that project tasks are completed on schedule are all part of
the process of controlling the workload they are responsible for.
13. As a project manager, you establish “escalation paths.”
These allow you to quickly communicate task hindrances, also called roadblocks,
to the right people. When escalating a roadblock, you document it and make sure
everyone that needs to know is aware of the challenge. What project management
responsibility does this represent?
- Ensure that issues and risks are
tracked and visible.
- Help teammates adopt the right workflows and
project management styles.
- Hold all team members accountable for their
assigned tasks.
- Collaborate with other teams at the organization
Explanation: "Issue
Escalation and Resolution" is the duty that falls within the purview of
project management responsibilities. In order to effectively handle and
communicate any obstacles or barriers that may arise throughout the course of a
project, it is essential for a project manager to build escalation pathways.
You may guarantee that issues are escalated to the right level for resolution
by recording them and contacting the necessary stakeholders. This will assist
to sustain the pace of the project and overcome hurdles in a timely way.
14. What can a project manager do to recognize individuals’
efforts on a team?
- Define key items and encourage team members to ask
questions.
- Learn what makes team members feel
supported and provide positive feedback.
- Ensure team members have the correct skill sets for
each project function.
- Set up effective tools so the team can easily work
together.
15. You’re a project manager on a team
that is improving a product. How can you enable your teammates to make
decisions?
- Keep the task schedule vague and allow flexibility
on deadlines.
- Provide data and feedback about how
customers interact with the product.
- Limit communication with stakeholders to avoid
their input until product launch.
- Require teammates to include stakeholders during
brainstorming sessions.
16. A project manager forgets to assess
how national holidays and team member vacations will affect the project’s
completion date. Now, because of team member time off, the project delivery
will be two weeks late. What flexible planning strategy could the project
manager have used to avoid the delay?
- Use collaboration tools
- Enable decision-making
- Escalate to stakeholders
- Assessing external constraints
Explanation: One of
the flexible planning strategies that may have been used to minimize the delay
that was caused by national holidays and vacations taken by members of the team
is known as "buffering." It would have been possible for the project
manager to include time buffers or contingency periods into the project plan in
order to accommodate unanticipated occurrences, such as family vacations or
absences from team members.
By including buffer time, the project manager creates a cushion
for any delays. This cushion enables the team to absorb the effect of
unforeseen occurrences without putting the overall timing of the project in
jeopardy. This preventative method of planning helps to reduce the likelihood
of potential hazards and guarantees that the project will continue to go as
planned, even in the face of unanticipated obstacles.
17. Suppose that unless a teammate
receives additional resources, they are going to complete an activity past a
deadline. You know that the stakeholders are reluctant to provide additional
resources. Which interpersonal skill can you use to strike a middle ground
between both the teammate’s and stakeholders’ needs?
- Negotiation
- Conflict
mediation
- Understanding motivations
- Positive attitude
Explanation: Skill
in the art of negotiation would be essential in this circumstance. You may work
toward finding a medium ground that fulfills both the needs of the colleague
for greater resources and the worries of the stakeholders over the limitations
of the budget if you engage in successful negotiation. Communicating actively,
gaining a knowledge of the interests and goals of both parties, and working
together to investigate different solutions that satisfy the needs of the
project while adhering to the limits that have been established are all
necessary steps in this process. Negotiation that is successful helps to find a
compromise that strikes a balance between the requirements of the team and
those of the stakeholders.
18. As a project manager impacting an organization, you want to
effectively manage the project. Which of the following would a project manager
do to effectively manage the project? Select all that apply.
- Frequently communicate the larger
project goal to the team.
- Understand the impact of each process
within the project.
- Check in with the team as little as possible to
increase productivity.
- Change the project end goal to meet the needs of
project tasks.
19. Fill in the blank: In project
management, a _____ is a person or an organization that defines the project
requirements. They also may set important guidelines, such as the budget and
deadlines. 1 / 1 point
- teammate
- customer
- vendor
- competitor
Explanation: It is
a person or an organization that determines the needs of the project that is
referred to as a "stakeholder" in the field of project management. In
addition to this, they could establish significant parameters, such as the
budget and the deadlines.
20. Fill in the blank: _____ is when a project manager supports
each individual on their team to meet expectations and exceed their own sense
of personal potential.
- Mentoring
- Planning
- Communicating
- Promoting
Explanation: The
term "empowerment" refers to the process by which a project manager
encourages every member of their team to perform to the best of their abilities
and beyond their own personal potential potential.
21. Which of the following is necessary to be an effective
project manager?
- You must have been in the project’s industry for at
least two years.
- You must know all of the technical details of a
project before starting.
- You must trust team members on the
technical aspects of a project.
- You must have a college degree in management.
22. As a project manager, you learn that
the stakeholders are changing the nature of the project and the team’s
deliverables will change as a result. You aren’t sure how this will affect the
team’s tasks. How will you handle this ambiguity and deliver the news to the
team?
- Tell them you’re upset with the changes and you
didn’t make the decision
- Tell them you care about the challenges
they are facing and are there to support them
- Tell them the vague updates from stakeholders so
they know all the information that you do
- Tell them there’s nothing you can do because the
stakeholders fund the project.
23. As a project manager impacting an
organization, you want to build a great team. Which of the following would a
project manager do to build a great team? Select all that apply.
- Allow the team members to have input
and ask questions.
- Address the team’s needs whenever it’s most
convenient for the project manager’s schedule.
- Take the time to understand each team member’s
motivations, strengths, and weaknesses.
- Understand the customer’s requirements to better shape the skills needed for the team.